For-Profit Elder Care Can Be Scary if Quality Doesn’t Come First

As a self-proclaimed "daddy's daughter," I want to support my father's desire to receive health care and social support services at home where he has lived for more than 40 years. He is almost 80 years old and I face a challenge: which agencies can and will help him get the right services at the right time from the right suppliers? Can I find one who will not only take care of him, but of him?

It scares me to read so many stories about elder abuse in nursing homes and long-term care facilities.

I am afraid my father may be denied critical services,

<img class="wp-image-3733" src="" alt=" Handsome young african health worker and senior patient isolated on white "width =" 179 "height =" 269 "/> Care-Elder Care

that his preferences might be overlooked.People with disabilities turned out to be a nightmare if the quality of care is not monitored or measured.

Editorials such as this one in the July 25 issue of The New York Times continue to sound the alarm that "people who enter retirement homes need to know that all Reasonable warranties are in place to ensure quality care. "This idea also applies to those receiving home care.

A recent article by Kaiser Health News discusses the growing phenomenon of privatized social support programs and services for seniors. Historically managed solely by non-profit organizations, CMS has opened the door to the for-profit marketplace to cope with rising costs and meet the demand for the services required by the growing baby boomer population in America.

And with the privatization of essential social support services like meals, transportation and housing – as well as more important supports like bathing, food and toilet – quality surveillance is a major concern and a necessity. And with the agencies and facilities that monitor their results, it's easy to imagine them reducing these services. This can and has happened with institutional clinical services. What if it happened to my father? And if it happened to someone from your family?

Caring for aging loved ones can be stressful for everyone: for patients, for their families, for caregivers. Finding organizations that have the ability – and the desire – to offer real quality care can add to the stress. And understand that stress is part of what led NCQA to develop quality standards in case management for long-term supports and services. These care coordination standards support private and non-profit organizations. The requirements provide a framework to ensure that consumer needs are assessed, monitored appropriately and that any barriers to receiving services are identified with a plan to address them. NCQA's priority is to help organizations demonstrate their ability to help the people we love most at home and to get the services and support they need.

The transition to a for-profit senior care world might be a little less frightening.

<img src="" width="100" height="100" alt=" Paige Cooke "class =" avatar avatar-100 wp-user-avatar wp-user-avatar-100 photo alignnone "/>

Paige Cooke is Associate Director of Customer Engagement for NCQA and has been helping NCQA to improve quality since 2011. She is a passionate professional who supports a wide range of health professionals and professionals. organizations in the NCQA accreditation landscape, certification, recognition and pre-validation programs. His favorite quotes are "attitude is everything", "happiness is a choice", and "strive for continuous improvement, instead of perfection."


Leave a Reply