Key Tweets from @MarkGraban Week of December 4: #Lean, Amazon, Healthcare, Chobani…

This is the last episode of "Key Tweets", a (usually) weekly post that features some of my tweets (or retweets) of the week, including photos and other interesting things.

You can follow me @MarkGraban and join the fun and the conversation, but you do not need a Twitter account to see all that.

See above Key Tweets .

Who decided that a toaster should emit a loud sound when it starts and ends? This is not an interesting feature when others are trying to sleep. Unnecessary functionality found in a $ 20 toaster and a $ 100 toaster.

– Mark Graban (@MarkGraban) December 2, 2017

A revealing magazine cover pic.twitter.com/PsQLT6BMCU

– Mark Graban (@MarkGraban) 2 December 2017

A long-term pharmacy CEO said that Florida nursing homes were wasting $ 50 million worth of valuable drugs. It does not have to be like that. Other states plans to recycle drugs being wasted in retirement homes https://t.co/LnK1QK9Fln

– Marshall Allen (@marshall_allen) December 1, 2017

The margins of Medicare have come down – see how a line graph is useful – but are now fluctuating around an average of about 5%? The last 3 years are they the beginning of a continuous downward trend? https://t.co/WZH13VvBQk pic.twitter.com/qyHnGCrT5H

– Mark Graban (@MarkGraban) December 3, 2017

"It's going to collapse, we just do not know when." It looks like the Lions that I grew up encouraging, dating back to the Billy Sims era. https://t.co/hqIpZydrNj

– Mark Graban (@MarkGraban) December 3, 2017

"From 15% to 26% of patients admit to secretly register their doctors." https://t.co/Yc9kEw8d9k

– Mark Graban (@MarkGraban) December 3, 2017

Complaint: "The CEOs of CVS and Aetna said in a joint interview that by associating Aetna's medical expertise with the ubiquitous presence of CVS in physical stores, the new company would be well placed to reduce health costs. " : //t.co/SOyZ10uBJd

– Mark Graban (@MarkGraban) December 4, 2017

"Think about it: If you have to give your customers gifts or meals to allow them to do business with your business, then your product is probably not worth the price." https: // t . co / H24fTBEnDH

– Mark Graban (@MarkGraban) December 4, 2017

"" It's only a matter of time before an Amazon driver kills someone. " Amazon creates routes based on numbers, supposed to be an eight-hour work day. But if you start at 8am, you will sometimes end at 8pm or 9pm. & # 39; – Amazon Delivery Driver " https://t.co/c7EQlydQom

– Mark Graban (@MarkGraban) 4 December 2017

"A victim complained of being charged SEVEN times for a forensic examination of rape carried out at the hospital's emergency." https://t.co/66kLxObq6E

– Mark Graban (@MarkGraban) December 4, 2017

First #Principles #MondayMotivation The Way of Toyota pic.twitter.com/XFAwrbgs0y

– Sam MacPherson (@LeanLeaderWay) December 4, 2017

What does the property look like? Discover it at # HCSummit18 – learn from @carolinas @CleClinicMD @SpectrumHealth and many more! https://t.co/KhVIjUxIqO pic.twitter.com/UfaaujWBQJ

– Catalysis (@HCValue) December 4, 2017

"Meijer Corporation even instituted a successful FBI program – Finding Billless Misstatements – with employees sharing all cost reductions when errors [healthcare billing] were reported." https://t.co/V7KMOnMzWz

– Mark Graban (@MarkGraban) December 5, 2017

"Doctors are far from a consensus in this matter Lost in the fray: patients confused and worried." https://t.co/N6XA6lg0Xy

– Mark Graban (@MarkGraban) December 5, 2017

[Traduction] "It is clear that we will have to change proactively or we will definitely have to change the road responsively," said Chris Van Gorder, Chief Executive Officer of Scripps Health. "We choose to be proactive." »

https://t.co/HffHrvb6LC

– Mark Graban (@MarkGraban) December 5, 2017

Happy reading: The organization follows a #Lean -like a vision for the eradication of poverty by @JacobStoller via @LeanDotOrg https: // t. co / H29u8c6378

– Mark Graban (@MarkGraban) December 5, 2017

Australia – "The challenge with this type of approach is that we do not know if the salary for performance works.It is widely debated, but overall has not reached the expected gains in efficiency and safety. " https://t.co/EtaTqoNT0U

– Mark Graban (@MarkGraban) December 5, 2017

Yikes. This book demonstrates the inability of humans to design processes and the ability of humans to bypass backups pic.twitter.com/Z4FbOkG91J

– Mark Graban (@MarkGraban) December 6, 2017

The book I am reading https://t.co/BXRt4BX2IS

– Mark Graban (@MarkGraban) December 6, 2017

"It's pretty amazing," he says, "that people have a non-zero chance of happening." https://t.co/IpikTenfZF

– Mark Graban (@MarkGraban) December 6, 2017

The thumbs down and the frown are indeed helpful for color-blind managers. And as Don Wheeler joked, colors are useful for managers who can not read numbers. 😂 https://t.co/BS2B3J0IXV

– Mark Graban (@MarkGraban) December 6, 2017

"They told me that chocolates were donated to try to raise spirits, so that everyone was on board.It's a couple of candies a shift to wind up. the morale and make them believe that they care about us.I found it quite insulting, to be honest. " https://t.co/c7EQlydQom

– Mark Graban (@MarkGraban) December 6, 2017

Since 2007 – is this old tale a big tale ?? -> Correction of a history of the GM assembly line – Did GM cars really go for "minor repair" or "major repair"? – #Lean Blog https://t.co/bKsOEUREbG

– Mark Graban (@MarkGraban) December 7, 2017

UVA Health System proves what is possible. Dramatic and lasting improvement without compromise https://t.co/anYq72MLqi

– Ken Segel (@ktsegel) December 6, 2017

"a young, anonymous hospital worker from Texas – a victim of sexual harassment who fears that disclosure of her identity will have a negative impact on her family." https://t.co/P3zIXa3fq4

– Mark Graban (@MarkGraban) December 7, 2017

"Hospital cost structures are a big part of the problem, so we see disruption in the hospital industry." – @JohnToussaintMD https: // t .co / vRJEvZPTw7

– Mark Graban (@MarkGraban) December 7, 2017

The caregivers do not scan the supplies used @Nemours . 2 kanban bin allows them to grab the supply and come back to the patient. Trust in the supply chain is essential to this system. @HCValue pic.twitter.com/Xsg9WC0mNT

– Chris Weisbrod (@cmweisbrod) December 7, 2017

Thus, a famous #SixSigma wrote a book entitled " #Lean ". Chapter 2 is "Product Family Matrices". How to get to know your audience and the language that would resonate with them …

– Mark Graban (@MarkGraban) December 7, 2017

The Third Edition of #Lean Hospitals: Quality Improvement, Patient Safety and Employee Engagement is being translated into Turkish, following translation previous of the 1st edition https://t.co/VqsctxSDWf pic.twitter.com/PhwRt1UkdS

– Mark Graban (@MarkGraban) December 7, 2017

Big Change Agency & Chobani did not inform the employees of the culture … they asked the employees and had a conversation about it, which led to that. via @KaiNexus webinar pic.twitter.com/75lEbQCx7R

– Mark Graban (@MarkGraban) December 7, 2017

Our webinar recordings @KaiNexus were a little lower than the last 2, but the use of a "control board" in our software helps me to not to overreact to each data movement pic.twitter.com/nRhitPE8ud[19459005inquiento19459003]

– Mark Graban (@MarkGraban) December 7, 2017

Yes! That's how it should be … "[ medical professionals at IU Health said] #Lean allowed them to do what they had always wanted to do: from cadres to medical assistants, the staff was spoke of the joy that Lean had made possible "…" https://t.co/tjpeipSys2

– Mark Graban (@MarkGraban) December 8, 2017

Yelp users (average 1.5 stars given) accuse my ophthalmologist of packing the waiting room full of old people and making them wait. I wonder if the MD or the office manager read these comments? I had long waits. The waiting room is empty now. pic.twitter.com/lnjZpK3IJc

– Mark Graban (@MarkGraban) December 8, 2017

#Lean – "These three keys – clarity of expectation, reliable leadership, and the right tools – can help you create a work environment that will improve recruitment, retention, efficiency and effectiveness." the efficiency of your organization. ] https://t.co/kF58YCnuPV

– Mark Graban (@MarkGraban) December 8, 2017

Any management discussion that does not put the development of our staff first * is a loss of paper or bits & bytes or keystrokes. (* "The development of our people" explicitly includes helping them to better prepare for an uncertain future.)

– Tom Peters (@tom_peters) December 8, 2017

I spoke to @TechCrunch about the transformation of each unit of a company into a startup. See the questions and answers here: https://t.co/yNq9k9zA9h

– Eric Ries (@ericries) December 8, 2017

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