When we launched the 1945-19002 Inaugural Survey of Foley It was clear that health care leaders were not ready to make telemedicine an important focus of their business strategies and their patients. The interest was there but despite tremendous technological advances and imaginative applications, most of the telemedicine programs were in the early stages and there was little acceptance by all of the health care community.
The shift to the present time and the industry's prospects have changed dramatically, largely thanks to proven patient outcomes and a growing demand from suppliers seeking to improve the quality of care in a more practical and cost-effective way.
According to our survey 2017 where we interviewed a range of executives in hospitals, specialty clinics, ancillary services and related organizations, three-quarters of respondents currently offer, or plan to provide, telemedicine services. Now, compare that to three years ago, when nearly 87% of them did not expect their patients to use telemedicine services at that time – that 's right. is a reversal.
Beyond adoption, providers said they were very satisfied with the telemedicine platforms that they used. More than half of the organizations that perform the return on investment reported savings of 10% or more. And, one third of respondents said that 50 percent or more of patients continued to use telemedicine after a first visit, demonstrating increasing patient satisfaction with the service.
The flood of telemedicine programs entering the phases of maturity and implementation is not without complications, however. Providers are already looking to expand their telemedicine programs overseas, where they will encounter unfamiliar governance in foreign jurisdictions. In addition, there is still work to be done in the United States, where the Food and Drug Administration must weigh on new software and other digital health technologies, and state and federal governments must reduce ambiguities and regulatory barriers.
These complex problems can and should be considered as great opportunities for the major players in the health care industry. Those who are able to navigate existing and new laws and regulations will be better positioned to take advantage of rapid advances in technology that, in turn, will enable them to provide innovative patient care in new markets around the world.
To learn more about these key themes and others that have emerged in our research, please visit http://bit.ly/Foley-Telemedicine-Survey ].
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